Shipping Policy
Last updated: January 2024
1. Overview
Korabielnikov LLC operates as a payment processing portal. This shipping policy applies to orders paid through our platform. Actual shipping and delivery of goods is handled by the respective merchants whose invoices or orders you are paying.
2. Shipping Responsibility
The merchant from whom you purchased goods or services is responsible for:
- Processing and fulfilling your order
- Selecting shipping carriers and methods
- Providing tracking information
- Handling delivery timelines
- Managing shipping costs (if applicable)
3. International Shipping
Many of our merchants offer international shipping. When paying for orders with international delivery:
- Delivery times vary by destination country
- Customs duties and taxes may apply
- Import restrictions vary by country
- Tracking availability depends on the carrier
4. Order Tracking
After payment is confirmed, the merchant will typically provide:
- Order confirmation email
- Shipping confirmation with tracking number
- Estimated delivery date
Please contact the merchant directly for tracking inquiries and delivery updates.
5. Delivery Issues
For issues related to shipping and delivery, such as:
- Lost or damaged packages
- Delayed deliveries
- Incorrect shipping address
- Missing items
Please contact the merchant first. If you need assistance with payment-related matters after a shipping issue, contact us at support@korabielnikovpay.com.
6. Wholesale Orders
Wholesale orders may have different shipping arrangements:
- Bulk shipping rates may apply
- Freight shipping for large orders
- Extended delivery timelines for large quantities
- Special handling requirements
Contact the merchant for specific wholesale shipping terms.
7. Contact Information
For payment-related inquiries concerning shipped orders, contact us at support@korabielnikovpay.com. For shipping and delivery questions, please contact the merchant directly using the information provided on your invoice.